24,587
Total Members
12.3% this month342
Active Tenants
8 new this monthRM 2.8M
Monthly Revenue
15.7% vs last month1,847
Cars Parked Today
3.2% vs yesterdayFootfall Trend — Last 7 Days
Daily visitor count across all entrances
Revenue by Category
This month's breakdown
Recent Transactions
Latest receipt submissions and redemptions
| Member | Tenant | Amount | Points | Tier | Time |
|---|---|---|---|---|---|
| Sarah Lim | Sushi King | RM 89.50 | +90 pts | Gold | 2 min ago |
| Ahmad Razak | Uniqlo | RM 245.00 | +245 pts | Silver | 8 min ago |
| Jenny Tan | Golden Screen | RM 42.00 | +42 pts | Blue | 15 min ago |
| Ravi Kumar | Harvey Norman | RM 1,899.00 | +1,899 pts | Elite | 22 min ago |
| Lisa Wong | Starbucks | RM 28.90 | +29 pts | Silver | 31 min ago |
Tenant Directory
The Chicken Rice Shop
Lot 2-14, Level 2 — Malaysian Cuisine
Uniqlo
Lot 1-08, Level 1 — Japanese Casual Wear
Harvey Norman
Lot 3-22, Level 3 — Electronics & Appliances
Starbucks Reserve
Lot G-05, Ground Floor — Premium Coffee
Golden Screen Cinemas
Lot 4-01, Level 4 — Cinema Complex
Sephora
Lot 2-30, Level 2 — Beauty & Skincare
Member Management
| Name | Tier | Points | Spend (Lifetime) | Joined | Status | |
|---|---|---|---|---|---|---|
| Sarah Lim | sarah.lim@gmail.com | Gold | 12,450 | RM 28,900 | Jan 2025 | Active |
| Ahmad Razak | ahmad.r@outlook.com | Silver | 5,200 | RM 12,400 | Mar 2025 | Active |
| Jenny Tan | jenny.t@yahoo.com | Blue | 890 | RM 2,100 | Aug 2025 | Active |
| Ravi Kumar | ravi.k@gmail.com | Elite | 45,600 | RM 98,200 | Nov 2024 | Active |
| Lisa Wong | lisa.w@icloud.com | Silver | 3,100 | RM 7,800 | Jun 2025 | Pending |
| Mohd Izzat | izzat.m@hotmail.com | Gold | 18,900 | RM 42,300 | Dec 2024 | Active |
Events & Promotions
Raya Spectacular Sale
Up to 70% off at participating outlets. Special performances, cultural showcases, and exclusive member-only flash deals throughout the festive season.
Food Festival Weekend
Celebrity chef demonstrations, food truck alley, and a curated tasting journey through Level 2 F&B outlets. Free entry for Gold & Elite members.
Kids Wonderland
Weekly family entertainment featuring interactive workshops, puppet shows, and educational activities at the Central Atrium.
Tech Expo 2026
Latest gadgets showcase with exclusive launch-day pricing. VR experience zones, gaming tournaments, and trade-in deals for app members.
Loyalty & Rewards Engine
Blue Tier
0 – 2,999 points
✦ Birthday voucher RM10
✦ Basic parking rate
✦ Member-only promotions
Silver Tier
3,000 – 9,999 points
✦ Birthday voucher RM25
✦ 2-hour free parking
✦ Priority event access
Gold Tier
10,000 – 29,999 points
✦ Birthday voucher RM50
✦ 4-hour free parking
✦ Exclusive lounge access
Elite Tier
30,000+ points
✦ Birthday voucher RM100
✦ Unlimited free parking
✦ VIP concierge service
Active Vouchers & Redemptions
Currently running voucher campaigns
| Voucher | Value | Issued | Redeemed | Rate | Expiry | Status |
|---|---|---|---|---|---|---|
| Raya Special Cashback | RM 20 | 5,000 | 3,240 | 64.8% | 15 Apr 2026 | Active |
| Weekend F&B Treat | RM 15 | 3,000 | 1,890 | 63.0% | 30 Mar 2026 | Ending Soon |
| Fashion Bonus Points | 500 pts | 2,000 | 1,420 | 71.0% | 1 May 2026 | Active |
| New Member Welcome | RM 10 | 10,000 | 8,750 | 87.5% | Ongoing | Active |
Smart Parking Management
653
Available Spots
1,847
Occupied
2.4h
Avg Duration
RM 12,450
Today's Revenue
Basement 1 — Live Occupancy
Real-time parking bay status
AI Analytics & Insights
87%
Prediction Accuracy
+23%
Conversion Rate
1.8h
Avg Dwell Time
Level 2
Hottest Zone
Footfall Heatmap — Live
AI-powered real-time traffic density visualization
Live Mall Heatmap
High traffic: Central Atrium, Food Court, Level 2 Fashion Zone
Top Performing Tenants
By receipt volume this month
Shopper Demographics
AI-analyzed visitor profiles
Receipt Management
Sushi King — Sarah Lim
Receipt #HW-20260325-0847 • QR Scanned
Uniqlo — Ahmad Razak
Receipt #HW-20260325-0832 • Manual Upload
Golden Screen — Jenny Tan
Receipt #HW-20260325-0819 • QR Scanned
Harvey Norman — Ravi Kumar
Receipt #HW-20260325-0805 • Manual Upload
Starbucks — Lisa Wong
Receipt #HW-20260325-0751 • QR Scanned
Sephora — Aina Rosli
Receipt #HW-20260325-0740 • QR Scanned
Booking Management
| Booking ID | Service | Customer | Date & Time | Pax | Status | Actions |
|---|---|---|---|---|---|---|
| #BK-4521 | Red Box KTV | David Lee | 25 Mar, 7:00 PM | 6 | Confirmed | |
| #BK-4520 | A Cut Above | Michelle Ng | 25 Mar, 3:30 PM | 1 | Confirmed | |
| #BK-4519 | Din Tai Fung | Jason Teo | 25 Mar, 12:30 PM | 4 | Waiting | |
| #BK-4518 | Fitness First | Siti Aishah | 26 Mar, 9:00 AM | 1 | Confirmed | |
| #BK-4517 | Fun Zone | Tan Family | 26 Mar, 2:00 PM | 8 | Pending Payment |
Push Notifications
| Campaign | Target | Sent | Opened | CTR | Date | Status |
|---|---|---|---|---|---|---|
| Raya Flash Sale Alert | All Members | 24,587 | 18,420 | 74.9% | 24 Mar 2026 | Delivered |
| Gold Tier Exclusive | Gold + Elite | 4,200 | 3,780 | 90.0% | 23 Mar 2026 | Delivered |
| Weekend Parking Promo | All Members | 24,587 | 12,340 | 50.2% | 22 Mar 2026 | Delivered |
| New Tenant: Nando's | F&B Lovers | 8,900 | 6,230 | 70.0% | 20 Mar 2026 | Delivered |
System Settings
Notifications
Push Notifications
Send alerts to member devices
Email Notifications
Weekly digest and reports
SMS Alerts
Critical system alerts via SMS
Security
Two-Factor Authentication
Require 2FA for admin access
Session Timeout
Auto-logout after 30 minutes
IP Whitelisting
Restrict access to approved IPs
Appearance
Dark Mode
Use dark theme interface
Compact View
Reduce spacing for more data
Data & Privacy
PDPA Compliance Mode
Enforce Malaysian data protection
Auto Data Purge
Delete inactive data after 24 months
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